Installs Lucky You into your Shopify store and connects it to your admin so you can configure and manage your campaigns.

• The app only works inside Shopify Admin
• You must be logged into the correct store
• Access depends on your Shopify session

• “App keeps redirecting”Your Shopify session expired → log in again
• “App not opening”Make sure you installed it on the correct store

A plan defines how many times Lucky You can be shown to visitors (impressions) during each usage cycle.

• Each plan includes a monthly impression limit
• Impressions are consumed when visitors see or open the widget
• Usage resets roughly every 30 days (impression cycle)
• Annual billing is cheaper, but impressions still reset monthly

• Free plan → good for testing (very limited capacity)
• Paid plans → required for real traffic and campaigns
• You can upgrade later as your usage grows

• Plan controls capacity, not just pricing
• Billing cycle and impression cycle are separate systems
• Changes require Shopify approval before taking effect

• “Plan changed but app still shows old one”Shopify approval or sync may take a short time
• “Annual plan but impressions reset monthly”This is expected behavior

This controls whether Lucky You is allowed to appear on your storefront.

• The embed must be enabled inside your Shopify theme
• Changes must be saved in the theme editor
• This is separate from publishing your setup inside the app

• This is the #1 reason the widget does not show
• Publishing inside the app is not the same as enabling the embed
• Disabling the embed hides the widget immediately

• Toggle OFF → hides widget immediately

• “Everything is set up but widget not showing”Theme app embed is not enabled
• “App stopped showing”Theme changed or embed was disabled

The one-time setup that gets your first offer live. After this, everything is edited from the Campaigns page.

• Pick a game, set its rewards and colours, and publish
• That first setup becomes your always-on campaign — the offer shown to anyone who does not match a more specific campaign
• From then on, the Campaigns page is where you work. The setup wizard does not come back

• There is deliberately no second place that edits the same experience. To change your always-on offer, open it from Campaigns like any other campaign
• Publishing is what puts it on your storefront. Until then nothing shows