Installs Lucky You into your Shopify store and connects it to your admin so you can configure and manage your campaigns.

• The app only works inside Shopify Admin
• You must be logged into the correct store
• Access depends on your Shopify session

• “App keeps redirecting”Your Shopify session expired → log in again
• “App not opening”Make sure you installed it on the correct store

A plan defines how many times Lucky You can be shown to visitors (impressions) during each usage cycle.

• Each plan includes a monthly impression limit
• Impressions are consumed when visitors see or open the widget
• Usage resets roughly every 30 days (impression cycle)
• Annual billing is cheaper, but impressions still reset monthly

• Free plan → good for testing (very limited capacity)
• Paid plans → required for real traffic and campaigns
• You can upgrade later as your usage grows

• Plan controls capacity, not just pricing
• Billing cycle and impression cycle are separate systems
• Changes require Shopify approval before taking effect

• “Plan changed but app still shows old one”Shopify approval or sync may take a short time
• “Annual plan but impressions reset monthly”This is expected behavior

This controls whether Lucky You is allowed to appear on your storefront.

• The embed must be enabled inside your Shopify theme
• Changes must be saved in the theme editor
• This is separate from publishing your setup inside the app

• This is the #1 reason the widget does not show
• Publishing inside the app is not the same as enabling the embed
• Disabling the embed hides the widget immediately

• Toggle OFF → hides widget immediately

• “Everything is set up but widget not showing”Theme app embed is not enabled
• “App stopped showing”Theme changed or embed was disabled

Determines how your game configuration is created — automatically or manually.

• Quick Setup → generates a ready-to-use configuration instantly
• Guided Setup → lets you configure every part manually
• Both modes produce the same final system

• Use Quick Setup for fast launch or testing
• Use Guided Setup for full control and custom campaigns

• Re-applying Quick Setup can overwrite your configuration
• You can switch modes later, but should review your setup after

• “My setup changed after switching mode”Quick Setup regenerated configuration

Publishing makes your configuration active and allows it to run on your storefront.

• Your setup exists as a draft until you publish it
• Publishing activates the configuration and prepares rewards
• Requires a valid setup with no blocking errors

• Publishing alone is not enough for the widget to appear
• All of these must be active:
  • Setup is published
  • Theme app embed is enabled
  • Impression capacity is available
• Rewards may take a short time to become ready after publishing

• Update your setup and publish again to apply changes
• Disable via theme app embed to hide the widget

• “I published but nothing shows”Check theme embed and impression capacity
• “Changes not visible”Setup was not re-published